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Casumo Casino Logo

Casumo Casino Review

4.6/5

high rating icon

Welcome Bonus

100% Up to €300 + 20 Free Spins

4500+

Casino Games

€10

Minimum Deposit

€10

Minimum Withdraw

First Casumo Demo Image Second Casumo Demo Image

Details about Casumo Casino

Hot Hot Casino Badge
App
Website Website Official website URL. casumo.com
Games Games Explore a wide variety of games, from slots to table classics. 4500+
Live Games Live Games Enjoy real-time gaming experiences with live dealers. 100+
Licenses Licenses Check the casino's legal permits and regulatory approvals. MGA, UKGC
Live Chat Live Chat Instant support through live messaging. Yes 24/7
Email Support Email Support Contact customer service via email. support@casumo.com
VIP Program VIP Program Exclusive rewards and perks for loyal players. Yes
Owner Owner Company or entity that owns and operates the casino. Casumo Services Ltd
Launched Launched Year the casino was established. 2012 13 years
Languages Languages Supported languages for website and customer service. EN, FI, SV
Minimum Deposit Minimum Deposit The lowest amount you can deposit. €10
Minimum Withdrawal Minimum Withdrawal The smallest amount you can withdraw. €10
Maximum Withdrawal Maximum Withdrawal The highest amount you can withdraw at once, which may vary for VIP members or be limited per day, week, or month. €50.000
Withdrawal Time Withdrawal Time How long it takes for withdrawals to process. Up to 3 days

Currencies

CAD
EUR
GBP
INR
NOK
NZD
USD

Platforms

Android iOS Mobile Tablet

Trustpilot

2.8/5

Highly Reliable

Reviews:1874

Pros

  • Dedicated Mobile App
  • Diverse Game Selection
  • Excellent Customer Support
  • High Security and Fairness Standards

Cons

  • Limited Video Poker Options
  • No Phone Support
  • Country Restrictions
  • Bonus Wagering Requirements

Game Providers

Blueprint Gaming
ELK Studios
Evolution Gaming
Green Tube
IGT
Merkur Gaming
Microgaming
Netent
NextGen
Play’n Go
Quickspin
Thunderkick

Game Types

Baccarat

Baccarat

Blackjack

Blackjack

eSports

eSports

Jackpot Games

Jackpot Games

Live Dealer

Live Dealer

Poker

Poker

Roulette

Roulette

Scratchcards

Scratchcards

Slots

Slots

Sports Betting

Sports Betting

Video Poker

Video Poker

Casumo Casino Overview

Casumo Casino, established by Casumo Services Limited, has been operating since 2012 under the regulatory oversight of the Malta Gaming Authority. The casino has gained recognition in the online gaming world, notably receiving awards such as the EGR Nordic Awards for Marketing Campaign and Mobile Operator in 2020.

Casumo is well-known for its extensive library of games, which exceeds 4500 titles, encompassing a variety of slots, table games, and live casino offerings. This vast selection is powered by top software providers like NetEnt, IGT, and Play’n GO, which contributes to its high site-wide return-to-player (RTP) rate of 97.27%. The casino also features a unique loyalty program that enhances user engagement by allowing players to level up through gameplay, unlocking new features and bonuses in a gamified fashion.

Casumo Intro Image
Casumo Casino Logo
Table of Content

Game types of Casumo Casino

Casumo Screenshot One

Casumo Casino offers a diverse and extensive game selection that caters to a wide range of player preferences. The casino boasts more than 4500 games from renowned providers such as NetEnt, Microgaming, and Play’n GO, ensuring a rich variety of high-quality gaming options​.

Slots

Slots comprise the largest category at Casumo, featuring a mix of classic, video, and progressive jackpot slots. Notable for their engaging themes and innovative features, these slots include popular titles like “Book of Dead,” “Starburst,” and progressive jackpot games such as “Mega Moolah.” These jackpot games are particularly popular due to their potential for large payouts, with some offering multi-million dollar prizes​.

Table Games

The selection of table games at Casumo is robust, including numerous variants of blackjack, roulette, baccarat, and poker. These games are available in both standard and high-limit versions, catering to both casual players and high rollers alike. The quality of these games is enhanced by crisp graphics and realistic sound effects, creating an immersive gaming experience​.

Live Dealer Games

Casumo’s live casino section provides a real-time gaming experience with live dealers. This includes a variety of live games such as blackjack, roulette, baccarat, and game shows like “Dream Catcher.” These games are streamed in high definition from professional studios, offering interactive features that allow players to communicate with dealers and other players, enhancing the social aspect of online gaming​​.

Sports Betting

While Casumo primarily focuses on casino gaming, it also offers a sports betting section where players can wager on various sports events across the world. This includes betting on popular sports such as football, basketball, and tennis, among others. The sportsbook features competitive odds and a range of betting markets, providing a comprehensive betting experience that complements the casino games​.

Overall, the variety and quality of games at Casumo Casino contribute significantly to the overall gaming experience. The wide range of games, coupled with the high quality provided by leading software developers, ensures that all types of players can find something to enjoy. Additionally, the inclusion of progressive jackpots and a live casino section adds to the thrill and engagement, making Casumo a compelling choice for online gaming enthusiasts.

Software Providers

Casumo Casino is powered by a collection of some of the most esteemed software providers in the online gaming industry, each contributing to the extensive and varied game catalog available at the casino. These providers are known for their innovative technology, high-quality graphics, and engaging gameplay, which significantly enhance the gaming experience at Casumo.

NetEnt

NetEnt stands as one of the leading providers at Casumo Casino, renowned for its cutting-edge software and a broad array of games that feature rich graphics and innovative gameplay. Specializing in slots and live dealer games, NetEnt is famous for popular titles like “Starburst” and “Gonzo’s Quest.”

Microgaming

Microgaming is another primary provider for Casumo, known for its vast selection of games, especially its progressive jackpot network which includes the record-breaking “Mega Moolah” slot. This game has paid out some of the largest jackpots in online casino history. Microgaming’s extensive game library at Casumo spans slots, table games, and specialty games, all characterized by their high quality and engaging gameplay.

Play’n GO

Play’n GO is well-regarded for its highly animated slots and engaging soundtracks, contributing to Casumo’s diverse game offering with popular titles like “Book of Dead.” Their games are designed to be mobile-friendly, ensuring a seamless gaming experience across all devices.

Other Providers

Additional providers such as IGT, Quickspin, and Thunderkick also supply games to Casumo, each adding their unique flair. IGT is known for its high-quality video poker and traditional slot machines, while Quickspin specializes in visually stunning video slots with dynamic gameplay features.

Unique Features and Fair Play

Many of the games available at Casumo feature unique gameplay elements like cascading reels, expansive bonus rounds, and interactive storylines, which are made possible by the advanced technologies used by these software providers. Exclusive games and custom content tailored for Casumo are also part of the offerings, enhancing the uniqueness of the gaming experience.

Bonuses and Promotions

Welcome Bonus

New players at Casumo Casino are greeted with an attractive welcome bonus that typically includes a match on their first deposit and free spins. For instance, the welcome offer might consist of a 100% match bonus up to a certain amount (e.g., €300) plus 20 free spins on a popular slot like “Book of Dead”. This bonus comes with wagering requirements, usually around 30x the bonus amount, which means players need to wager the bonus 30 times before they can withdraw any winnings derived from it

Ongoing Promotions

Casumo regularly updates its promotions to keep the gaming experience fresh and exciting. These can include reload bonuses, additional free spins, and tournaments known as “Reel Races.” These fast-paced tournaments offer cash prizes and are held frequently, encouraging players to compete against each other in specified slot games within a limited time​.

Loyalty Program and VIP Rewards

The loyalty program at Casumo is gamified, which fits with the overall playful theme of the casino. Players accumulate points with every spin, which helps them level up. Each level up can unlock new bonuses, such as free spins, deposit bonuses, and other rewards. This system is known as the “Casumo Adventure,” where each player has an avatar that progresses through various levels, earning belts (similar to martial arts) that represent their skill and dedication

Terms and Conditions

The bonuses at Casumo come with specific terms and conditions that players must adhere to. The wagering requirements are a crucial aspect of these terms, as they dictate how many times a bonus must be played through before winnings can be withdrawn. Additionally, not all games contribute equally to the wagering requirements; for instance, most slots might contribute 100%, while table games might contribute less. It’s also important to note that there are time limits within which players must meet these requirements, and these vary depending on the specific bonus

Table of Typical Bonuses and Requirements

Bonus Type Description Wagering Requirement Time Limit
Welcome Bonus Match deposit + free spins 30x bonus 30 days
Free Spins Awarded at new levels in the loyalty program 30x winnings 30 days
Reel Races Slot tournaments with cash prizes None (prizes awarded) Specific times
Reload Bonuses Match bonuses on subsequent deposits 30x bonus Varies

These bonuses and promotions not only provide additional value but also enhance the overall gaming experience by rewarding player loyalty and encouraging active participation. They make the casino more attractive to new players while incentivizing regular players to continue engaging with the casino’s offerings.

Payment Methods

Casumo Casino provides a variety of payment methods that cater to a broad range of preferences, ensuring both convenience and security for its users. These options include credit/debit cards, e-wallets, direct bank transfers, and more. Here’s a detailed overview of the payment methods available at Casumo Casino:

Deposit Methods

  • Credit/Debit Cards: Visa and MasterCard are accepted. Deposits are instant and free of charge.
  • E-Wallets: Skrill, Neteller, and MuchBetter offer a secure and rapid way to fund your account, also with instant processing and no fees.
  • Bank Transfers: Casumo accepts direct bank transfers, though these may take several days to process.
  • Prepaid Cards: Paysafecard is another option, allowing for instant, fee-free deposits.
  • Mobile Payments: Casumo supports Pay by Mobile options, providing an additional layer of convenience for mobile users.

Withdrawal Methods

  • Credit/Debit Cards: Withdrawals to Visa and MasterCard may take 1-3 banking days.
  • E-Wallets: Skrill, Neteller, and MuchBetter withdrawals are usually processed within 24 hours, offering one of the fastest ways to receive winnings.
  • Bank Transfers: These are the slowest, potentially taking up to 5 business days to process.

Transaction Limits and Fees

Casumo prides itself on having no deposit or withdrawal fees, which enhances the value and experience for players. The minimum deposit and withdrawal amount is generally €10, which makes it accessible for casual players. Maximum transaction limits can vary depending on the method used and the player’s account status.

Processing Times

Casumo Casino is known for its fast payment processing, especially for e-wallets which are typically processed within a few hours. Credit/debit card and bank transfer withdrawals take longer, generally within 1 to 5 business days, depending on the player’s bank and the specific conditions of the transfer.

Table of Payment Methods at Casumo Casino

Payment Method Type Deposit Time Withdrawal Time Minimum Transaction Maximum Transaction Fee
Visa Credit/Debit Instant 1-3 days €10 Varies Free
MasterCard Credit/Debit Instant 1-3 days €10 Varies Free
Skrill E-Wallet Instant Within 24 hours €10 Varies Free
Neteller E-Wallet Instant Within 24 hours €10 Varies Free
MuchBetter E-Wallet Instant Within 24 hours €10 Varies Free
Paysafecard Prepaid Card Instant N/A €10 Varies Free
Bank Transfer Bank 1-5 days 1-5 days €10 Varies Free

These diverse payment options enhance the overall convenience for players by providing a range of methods to deposit and withdraw funds securely and quickly, contributing to a seamless gaming experience at Casumo Casino.

Customer Support at Casumo Casino

Casumo Screenshot Three

Casumo Casino provides comprehensive customer support services to ensure a smooth and enjoyable gaming experience for all players. Here’s an overview of the support services available:

Availability of Support

24/7 Live Chat: Casumo offers around-the-clock live chat support, ensuring that players can get immediate assistance anytime. This is particularly useful for urgent issues that need quick resolution.

Casumo provides customer support in several languages, reflecting its international player base. Primary languages include English, Swedish, Finnish, Norwegian, and German. This multilingual support helps to enhance the user experience by allowing players to communicate in their preferred language, ensuring clarity and ease of understanding.

Email

Players can also contact the support team via email at hey@casumo.com. While this might be slower than live chat, it is suitable for more detailed inquiries that may require thorough explanations or documentation.

Phone

Currently, Casumo does not offer phone support. This is fairly common in the online casino industry, where live chat and email are the primary means of communication.

Responsiveness and Helpfulness of Support Agents

The customer support team at Casumo is known for being responsive and helpful. Live chat responses are typically prompt, with players often receiving assistance within minutes. Email responses are also timely, usually within a few hours. Support agents are trained to be knowledgeable and friendly, ensuring inquiries are handled efficiently and effectively.

The availability of 24/7 live chat and the responsiveness of the Casumo customer support team significantly enhance the player experience. Immediate access to help means that players can resolve issues quickly and get back to enjoying their gaming. The multilingual support ensures that non-English speaking players feel equally supported and valued.

Overall, Casumo Casino’s customer support services are vital to its commitment to providing a positive and hassle-free gaming environment. The effective and friendly support team, the convenience of multiple languages, and 24/7 accessibility help solidify Casumo’s reputation as a player-centered online casino.

Security and Safety at Casumo Casino

Casumo Casino is committed to maintaining a secure and fair gaming environment. Here’s a detailed overview of the security measures and fairness protocols in place:

Security Measures

SSL Encryption: Casumo employs Secure Socket Layer (SSL) encryption technology to protect all data transactions between the player and the casino. This ensures that personal and financial information is transmitted securely over the internet, preventing unauthorized access.

Beyond SSL, Casumo uses additional security measures to protect player data and ensure the integrity of their gaming operations. These include advanced firewalls and intrusion detection systems that safeguard against potential threats.

Fairness of Games

Casumo Screenshot Two

Certification from Independent Auditors: Casumo’s games are regularly tested and certified for fairness by independent auditing firms such as eCOGRA or iTech Labs. However, specific details about the auditor might vary. These audits ensure that the Random Number Generators (RNG) used in the games are genuinely random and unbiased, providing a fair gaming experience.

The fairness of games is also ensured through partnerships with reputable game developers who themselves adhere to strict regulatory standards in the gaming industry.

Regulatory Challenges and Achievements

Like many casinos, Casumo has faced regulatory challenges and has taken steps to address them. This includes adjusting their operational and business strategies to comply with changing regulations across different jurisdictions.

Responsible Gambling at Casumo Casino

Casumo promotes responsible gambling and provides various tools to help players manage gaming behavior. These include setting personal limits on deposits, losses, and session time. Players can also view their transactions and gaming history to keep track of their activities.

Players have the option to exclude themselves from playing at Casumo for a definite or indefinite period. There is also a “time-out” feature, which can be activated for a shorter duration, such as a day, a week, or a month, to take a break from gambling.

Casumo provides links to external organizations that offer help and advice on gambling issues, such as GamCare and Gambling Therapy. The casino’s “Play Okay” section offers resources and advice on how to play responsibly.

These comprehensive security and fairness measures at Casumo Casino ensure that players have a safe and trustworthy environment where they can enjoy their gaming experience without concerns over data security or game fairness. The casino’s commitment to responsible gambling further supports a sustainable and ethical gaming culture.

How to sign up and log in to Casumo Casino

Registering and logging into Casumo Casino is a streamlined process designed to be quick and user-friendly. Here’s a detailed guide to help you get started:

Registration Process

  1. Visit the Website: Start by navigating to the Casumo Casino website.
  2. Sign Up: Click on the “Sign Up” button, usually prominent on the homepage.
  3. Provide Personal Information: Fill in the registration form with your details. You’ll need to provide
  4. Set Your Login Details: Choose a username and a strong password for your account.
  5. Agree to Terms: Read and accept the terms and conditions. It’s important to understand the wagering requirements and your rights as a player.
  6. Opt-In for Bonuses: If you wish to receive the welcome bonus or other promotions, make sure to opt-in at this stage.
  7. Verify Your Email: Casumo will send a confirmation email to the address you provided. Click on the link in that email to verify your account.
Data Description
Full name Your complete legal name
Date of birth To confirm you meet the legal gambling age requirement
Email address A valid email address for account verification and communication
Physical address Your current residential address
Phone number A contact number for account security and recovery

Account Verification

  • ID Verification: You may be asked to verify your identity by submitting a copy of an ID document, such as a passport or driver’s license. This is a standard practice to ensure security and prevent fraud.
  • Proof of Address: You might also need to provide a recent utility bill or bank statement as proof of address.

Login Process

  1. Access the Login Page: Click on the “Log In” button on the Casumo website.
  2. Enter Your Credentials: Type in your username and password.
  3. Security Check: If available, complete any required security checks, such as a captcha.
  4. Two-Factor Authentication (2FA): If you have set up two-factor authentication, you’ll need to provide a second form of identification, usually a code sent to your phone or email.

Tips for a Smooth Experience

  • Use a Strong Password: Ensure your password is strong and unique to protect your account.
  • Verify Your Account Early: Complete any required verification steps shortly after registration to avoid delays when you want to withdraw funds.
  • Keep Your Details Up to Date: Make sure your account information is current to avoid any issues with withdrawals or account access.

Mobile Casino Platform

Casumo provides a mobile-friendly website that is accessible via any mobile browser. This version of the casino is optimized for a smaller screen, with touch-friendly controls and a design that adapts to various device dimensions. This ensures that players can easily navigate the casino, manage their accounts, and play games without any loss in functionality or aesthetic quality.

Dedicated Mobile App

Casumo also offers a dedicated mobile app for both iOS and Android devices, enhancing the gaming experience with additional convenience and features.

Download and Installation:

  • iOS Devices: The app can be downloaded from the Apple App Store. Simply search for “Casumo Casino” and follow the standard installation process.
  • Android Devices: For Android users, the app is available directly from Casumo’s website due to Google Play’s restrictions on real-money gaming apps. Users need to download the APK file from the Casumo site and may need to adjust their security settings to allow installations from unknown sources.

Casumo Casino Mobile Phone and Tablet

Compatibility

The Casumo mobile app is compatible with a wide range of devices, covering various versions of iOS and Android. This ensures that most smartphone and tablet users can access Casumo’s games, regardless of their device model, as long as they have a relatively recent operating system.

Features and Benefits

  • User Experience: The app offers a user-friendly interface, quick loading times, and stability that sometimes surpasses the web browser version.
  • Game Selection: Players have access to a vast array of slots, table games, and live dealer games directly from their mobile devices.
  • Exclusive Mobile Promotions: Occasionally, Casumo may offer promotions exclusive to mobile app users.
  • Notifications: The app can send push notifications to keep players updated about new games, promotions, and other important updates, ensuring they never miss out on any opportunities.

Enhancing the Gaming Experience

The availability of a dedicated app and a responsive mobile website allows Casumo to provide a flexible and convenient gaming experience for players. Whether at home or on the move, players can enjoy their favorite games without any compromise in quality or security. This mobile compatibility is particularly beneficial for players who prefer gaming on their smartphones, providing a full casino experience anytime, anywhere.

Overall, Casumo’s strong focus on mobile compatibility demonstrates their commitment to catering to the modern player, who values accessibility and convenience in their gaming experience.

Final Thoughts about Casumo Casino

Casumo Casino delivers a well-rounded and engaging online gaming experience. It features a rich array of high-quality games from top-tier software providers, ensuring variety and premium gameplay. The platform enhances player engagement through innovative bonuses and a unique loyalty program that gamifies the user experience. Casumo also excels in mobile gaming with its responsive website and dedicated apps for iOS and Android, allowing players to enjoy games seamlessly on any device. The casino is committed to player support with its 24/7 customer service and maintains high standards of security and fairness with robust encryption and regular audits. Overall, Casumo Casino is a dynamic and trustworthy option for online gaming enthusiasts.

 

Key Conclusions

  1. Comprehensive Game Portfolio: Casumo Casino offers a wide-ranging selection of games, including hundreds of slots, table games, live dealer options, and progressive jackpots from top-tier software providers. This variety caters to different player preferences and ensures a rich gaming experience.
  2. Innovative Player Incentives: The casino is known for its creative and engaging bonuses and promotions, including a substantial welcome bonus, frequent free spins, and a unique loyalty program that rewards players as they progress through various levels and achievements.
  3. Mobile-Friendly Gaming: Casumo supports a highly functional mobile platform with dedicated apps for both iOS and Android devices, ensuring that players can enjoy a seamless gaming experience on the go.
  4. Adequate Customer Support: The casino provides robust customer service with 24/7 availability via live chat and email. Although it lacks phone support, the existing channels are noted for their responsiveness and helpfulness.
  5. Commitment to Security and Fairness: Casumo employs strict security measures, including SSL encryption, to protect player data. The fairness of its games is assured through regular audits by independent bodies, ensuring compliance with industry standards.
  6. Responsible Gambling Focus: Casumo promotes responsible gaming by offering various tools and resources to help players manage their gambling habits, including deposit limits, loss limits, session limits, and self-exclusion options.
  7. Geographic Restrictions: Despite its broad appeal, Casumo is not accessible to players in certain countries due to local gambling laws and regulations, which might limit its availability to a global audience.

Casino Analysis

Games

92%

Bonuses

92%

Trust

96%

Support

90%

Rating: 4.6

Is Casumo Casino Legit?

Casumo Casino is a reputable online casino known for its extensive game library and user-friendly interface. The casino is owned by Casumo Services Limited and operates under licenses from the Malta Gaming Authority and the UK Gambling Commission, among other regulatory bodies. These licenses ensure a high standard of security and fairness, making Casumo a trustworthy platform for players.

Ownership and Operation:

Casumo Casino is owned by Casumo Services Limited, a company that has established itself in the online gaming industry. The casino holds multiple licenses, including those from the Malta Gaming Authority and the UK Gambling Commission, ensuring it operates under strict regulatory standards.

Game Selection:

Casumo offers a diverse selection of over 4,500 games, including slots, table games, and live dealer options. The games are provided by top software developers such as NetEnt, Microgaming, and Play’n GO, ensuring a high-quality gaming experience.

Issues related to Casumo Casino:

While Casumo Casino has a positive reputation, some issues include limited withdrawal options and occasional delays in processing withdrawals. Additionally, the casino is restricted in several countries, including the United States and France, limiting its accessibility to a broader audience.

MGA License UKGC License

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Casumo Casino Global Versions

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Frequently Asked Questions

What types of games are available at Casumo Casino?

Casumo offers a diverse range of games, including slots, table games, live casino games, and progressive jackpots. Popular titles include “Starburst,” “Book of Dead,” and “Mega Moolah.”

How can I sign up at Casumo Casino?

To register, visit the Casumo website, click on the “Sign Up” button, and fill in the required information, such as your name, email, and date of birth. Then, you’ll need to verify your account through an email link or SMS to complete the registration.

Are there any bonuses for new players at Casumo Casino?

Yes, Casumo typically offers a welcome bonus, which may include a deposit match and free spins. The exact details can vary, so it’s best to check the current offer on their website.

What mobile options are available for playing at Casumo?

Casumo offers a mobile-optimized website and dedicated apps for iOS and Android devices, allowing players to enjoy games on the go.

How does the loyalty program at Casumo Casino work?

Casumo’s loyalty program rewards players with points as they play. These points can lead to rewards and bonuses as you progress through levels.

What payment methods are accepted at Casumo Casino?

Casumo accepts various payment methods, including credit/debit cards, e-wallets like Skrill and Neteller, bank transfers, and paysafecard. Each method may have different minimum and maximum limits.

How can I contact customer support at Casumo?

Casumo offers 24/7 customer support through live chat and email. While there is no phone support, the live chat and email services are designed to provide quick and helpful responses.

Author comment about Casumo Casino

Casumo Casino offers a dynamic gaming environment with a rich selection of over 2,000 games from top-tier providers, robust mobile compatibility with dedicated iOS and Android apps, and a variety of user-friendly payment options. Its innovative loyalty program and frequent promotions enhance player engagement and provide added value. Additionally, stringent security measures and a commitment to fair play assure a safe and trustworthy gaming experience. Given these strengths, Casumo Casino is highly recommended for players seeking a comprehensive and enjoyable online gaming experience.

author image
George Williams

Last Update: 19-01-2025

About George Williams

George is an experienced author with extensive knowledge of casino websites. He specializes in reviewing and writing about online casinos, providing insightful analysis and recommendations. With a keen eye for detail and a deep understanding of the gaming industry, George helps readers navigate the complex world of online gambling, ensuring they find the best and most trustworthy platforms.

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