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Casino Mate Casino Review

3.8/5

mid rating icon

Welcome Bonus

100% up to NZ$1,400 + 80 Free Spins

First Casino-Mate Casino Image Second Casino-Mate Casino Image

Details about Casino Mate Casino

Crypto Crypto Casino Badge
Website Website Official website URL. casino-mate.com
Games Games Explore a wide variety of games, from slots to table classics. 4200+
Live Games Live Games Enjoy real-time gaming experiences with live dealers. 250+
Licenses Licenses Check the casino's legal permits and regulatory approvals. Curacao
Live Chat Live Chat Instant support through live messaging. Yes, 24/7
Email Support Email Support Contact customer service via email. casino-mate@vegaspartnerlounge.com
VIP Program VIP Program Exclusive rewards and perks for loyal players. Yes
Owner Owner Company or entity that owns and operates the casino. Jacked Affiliates Ltd
Launched Launched Year the casino was established. 2011 14 years
Languages Languages Supported languages for website and customer service. DE, EN, FR, RU
Minimum Deposit Minimum Deposit The lowest amount you can deposit. NZ$10
Minimum Withdrawal Minimum Withdrawal The smallest amount you can withdraw. NZ$20
Maximum Withdrawal Maximum Withdrawal The highest amount you can withdraw at once, which may vary for VIP members or be limited per day, week, or month. NZ$10.000
Withdrawal Time Withdrawal Time How long it takes for withdrawals to process. 0-5 days

Currencies

AUD
BTC
CAD
ETH
EUR
GBP
LTC
NZD
USD
USDT

Platforms

Android iOS Mobile Tablet

Trustpilot

4/5

Limited Feedback

Reviews:4

Pros

  • Very large game library
  • Strong licensing and regulatory oversight
  • Generous welcome bonus
  • Good mobile/UX experience

Cons

  • Verification (KYC) delays
  • Bonus terms can be restrictive

Casino Mate Casino Overview

Launched in 2011 under the Vegas Partner Lounge brand, Casino Mate has built a strong reputation among New Zealand players for its vibrant interface, extensive game library, and reliable service. It’s easily accessible to Kiwis and consistently earns positive feedback across trusted local review sites. For more insights and comparisons, check out this comprehensive online casino reviews New Zealand.

Casino-Mate Intro Image
Casino-Mate Logo
Table of Content

Is Casino-Mate Legal for New Zealand Players?

New Zealand law, under the Gambling Act 2003, prohibits domestic online casino operations but does not prevent Kiwi players from accessing offshore platforms. Consequently, Casino‑Mate, as an offshore casino, is legal and accessible in New Zealand.

Casino‑Mate operates under the regulation of the Malta Gaming Authority (MGA), a highly respected European licensing body that ensures fairness, player protection, and transparency. Some sources also mention a Curaçao eGaming license, indicating potential additional oversight for remote operations.

For New Zealanders, these licenses offer a strong level of reassurance—comparable to domestic regulation—ensuring fairness, secure financial transactions, and dispute resolution mechanisms.

Casino Bonuses and Ongoing Promotions

Casino Mate welcomes New Zealand players with a multi-tiered welcome package for new players that combines deposit bonus matches and free spins across the first four deposits:

Welcome Bonus Breakdown

  • 1st Deposit: 100% match up to NZ$200 + 20 free spins (promo code WELCOME1)
  • 2nd Deposit: 50% match up to NZ$300 + 20 free spins (WELCOME2)
  • 3rd Deposit: 50% match up to NZ$400 + 20 free spins (WELCOME3) is part of the Casino Mate welcome bonus.
  • 4th Deposit: 50% match up to NZ$500 + 20 free spins (WELCOME4)

Wagering requirement is 50× the bonus when you sign up for an account with Casino Mate

No deposit bonus at Casino Mate

Casino Mate does not currently offer a no‑deposit bonus, although zero‑wager (“freeplay”) trial options were available in the past. We recommend checking our Casino Mate review for the latest updates.

Ongoing Promotions

Beyond the welcome offer, ongoing promotions include weekly reloads like the fun “Now You See Me” Sunday Prize for the best winning players., Mon(ey)days 40% bonus, and Weekender packages offering selected match bonuses or free spins. Active players may also be invited into the casino’s exclusive promotions. Club Mate VIP program, with personalized reload offers, exclusive bonuses, faster cashouts, and higher withdrawal limits.

Pro Tip: Regularly monitor the promotions page for deposits and withdrawals and target your deposits around Monday, weekend campaigns, or VIP invitations to maximize your value. For strategies on maximizing casino reloads effectively, check out this how-to guide on casino reload bonuses.

Game Selection and Software Providers

Casino Mate offers a rich and diverse game lobby, powered by an impressive range of top-tier online casino software developers. From classic online pokies and jackpots to immersive live dealer and table games, New Zealand players can explore quality content from elite studios like Microgaming, NetEnt, BetSoft, Play’n GO, Quickspin, Evolution Gaming, Yggdrasil, and more.

Pokies (Slots)

Casino Mate offers a diverse range of slots, from classic 3-reel games to modern video slots and progressive jackpots. Popular titles like Book of Dead, Starburst, and BetSoft’s 3D progressive jackpots (e.g., A Night in Paris, Mega Gems) are featured, ensuring there’s something for every pokie fan.

Table and Card Games

The casino supports both RNG and live formats of blackjack, roulette, and baccarat, offering accessible classic and immersive live versions. Players can enjoy various ports of these games from the same trusted providers featured elsewhere on the site. Unfortunately, there are no video poker options in Casino Mate now.

Live Casino Games

Live casino tables are run by leading studios like Evolution, delivering real-time interaction and high-quality streams and jackpot games. For a primer on live dealer online gaming, see this live dealer introduction guide.

Unique Differentiator

A standout feature of Casino Mate is its sheer breadth of game studios—ranging from heavyweight developers like Microgaming and Evolution to niche creative brands like Yggdrasil and Quickspin. This enables a constantly refreshed game library with varied themes, mechanics, and artistic styles, appealing to both casual players and high rollers alike.

All Game Types at Casino Mate Casino

Blackjack

Blackjack

Jackpot Games

Jackpot Games

Live Dealer

Live Dealer

Roulette

Roulette

Slots

Slots

Table Games

Table Games

Table of Content

Our Selection of Top High RTP Games at Casino Mate

RTP (Return to Player) represents the percentage of total wagers a game is expected to return to players over time. A higher RTP typically means better long-term value for players. Casino Mate features an average RTP of around 96%, in line with industry standards, and offers numerous games with payout rates significantly higher than the average.

Top 5 High RTP Games at Casino Mate

Game Title Game Type RTP (%)
Blood Suckers Video Slot 98.00
Starmania Classic Slot 97.87% is the average payout percentage for games from reevo.
White Rabbit Megaways Slot 97.72
Classic Blackjack Table Game 99.60
Jokerizer Video Slot 98.00

Payment Methods and Banking Options for Kiwi Players

Casino Mate welcomes New Zealand players with a wide range of convenient banking options—including credit/debit cards, e-wallets, and cryptocurrencies—offering flexibility to suit every preference.

Crypto Availability

Casino Mate supports cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), Dogecoin (DOGE), and Bitcoin Cash (BCH), providing fast, secure alternatives to traditional payments

Deposit & Withdrawal Overview

Deposit Methods: Visa, Mastercard, InstaDebit, Neosurf, ecoPayz (Payz), Neteller, Skrill, Paysafecard, Interac, Flexepin, Cashlib, CashtoCode, Bank Transfer, and crypto options

Withdrawal Limits: Up to NZ$10,000 per week and NZ$40,000 per month

Processing Times:

  • E-wallets and crypto: often within 24 hours
  • Cards and bank transfers: typically 2–6 business days
  • Fees: Casino Mate does not charge internal fees, though third-party or banking fees may apply occasionally (like holds or FX charges).
  • KYC Requirements: Withdrawals are processed only after identity verification is completed. Some users report a 24-hour pending period before processing begins

Quick Reference Summary

Method Type Min/Max Limits Typical Processing Time Notes
E-wallets / Crypto NZ$20 min, up to weekly/monthly caps ~24 hours Fastest payout methods
Cards / Bank Transfer Same caps apply 2–6 business days Slowest, subject to holds
General Tip Submit documents early to avoid delays.

All Payment Methods at Casino Mate Casino

Bitcoin
entropay
Ethereum
Litecoin
Mastercard
Neteller
Paysafecard
Payz
Poli
Skrill
Tether
Visa
WebMoney
Table of Content

Mobile and Platform Experience

Casino Mate does not offer a native mobile app. Instead, it provides a highly functional, fully mobile‑optimized website via web browser that adapts smoothly across iOS, Android, Windows Phone, and tablet devices, making it easy to play Pocket Games Soft titles. The mobile interface mirrors the desktop site, delivering fast loading, intuitive navigation, and complete access to games, promotions, and banking features for New Zealand players.

Kiwi Player Feedback About Casino Mate

Casino Mate has earned a solid reputation among New Zealand players, particularly for its user-friendly platform, diverse game library, and crypto support. However, like most online casinos, it’s not without a few concerns—mainly related to verification and withdrawal times, which can affect your winning potential.

Common Concerns:

Withdrawal delays due to pending KYC checks
→ Tip: Complete identity verification immediately after signing up at Casino Mate login.

Confusion over wagering terms and conditions
→ Tip: Read bonus terms before claiming promotions.

Some promotions limited to specific countries
→ Tip: Double-check eligibility in the promo’s fine print

Bank transfer withdrawals slower than expected
→ Tip: Use e-wallets or crypto for faster payouts

Limited phone support availability
→ Tip: Use live chat or email for faster responses regarding your casino mate login.

Positive Highlights:

  • Large selection of pokies from top-tier providers
  • Fully mobile-optimized site, works great on all devices
  • Reliable crypto payment options
  • Regular promotions with generous reload bonuses
  • Clear VIP system with tailored perks and faster withdrawals

Support, Safety and Fairness

Casino Mate is designed with player protection and trust at its core, offering a secure environment backed by strong regulatory frameworks. New Zealand players benefit from internationally recognised licenses, fair gaming standards, and responsive support that ensures confidence across every interaction.

Technical Security

The platform is licensed by respected regulators, including Casino Mate, which offers a welcome bonus. Malta Gaming Authority, Alderney Gambling Control Commission, and eCOGRA, providing strong oversight over online gambling, regular audits, and dispute resolution mechanisms. All data transactions at the casino’s are secured with SSL encryption to protect player information.

Fair Play

Games come from trusted developers and rely on independently tested RNGs to ensure honest outcomes and promote winning strategies.  Regular audits and public reporting of RTP statistics further reinforce transparency and trust—for Kiwi players, this means assurance of a fair and responsible gaming environment.

Customer Support and Responsible Gambling

Casino Mate offers strong  customer service team and support and a range of tools to help New Zealand players gamble responsibly. Whether you have a technical question or need assistance with your account, help is always available.

Customer Support

Players can access 24/7 live chat, email support, and phone assistance, ensuring fast and direct communication no matter the issue, especially for users accessing their account with Casino Mate. The Help Centre also includes answers to frequently asked questions for added convenience. Thus make the team top-notch customer support.

Responsible Gambling

Casino Mate provides built-in tools such as deposit limits, session time reminders, cool-off periods, and self-exclusion options. These features can be managed directly from your account dashboard. Kiwi players can also reach out to trusted local resources like Gambling Helpline New Zealand for confidential support.

For more advice, see this guide on safe and responsible gambling practices.

Our Final Verdict About Casino Mate

Casino Mate is a reliable and well-rounded choice for New Zealand players, offering a potent mix of pokies, table games, crypto support, and regular promotions. With reputable licensing, fast payouts, and excellent mobile compatibility, it caters to both casual and experienced players. While some bonus terms and withdrawal times may require attention, the overall experience is secure, engaging, and player-focused. If you choose Casino Mate New Zealand Online Casino, this casino mate review is your guide for great experience

Key Conclusions

  1. Strong Licensing & Security
  2. Large Game Library
  3. Generous Bonuses & Loyalty Program
  4. Mobile & UX Quality
  5. Concerns Around Withdrawals & T&C Complexity

Casino Analysis

Games

76%

Bonuses

72%

Trust

76%

Support

76%

Rating: 3.8

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Casino Mate Casino Global Versions

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Frequently Asked Questions

Can I play in NZD at Casino Mate?

Yes, Casino Mate accepts New Zealand Dollars (NZD), allowing Kiwi players to deposit, play, and withdraw without currency conversion fees.

How long are withdrawals?

Withdrawal times depend on the method. E-wallets and crypto are typically processed within 24 hours, while credit cards and bank transfers may take 2–6 business days. Completing your KYC early speeds up the process.

Is Casino Mate safe?

Yes, the casino is licensed by the Malta Gaming Authority and Alderney, and uses SSL encryption to protect player data. Games are from trusted providers and regularly audited for fairness.

How hard is wagering 50×?

Wagering 50× can be challenging, especially with larger bonuses. Players should read the bonus terms carefully and choose games with high RTP and low variance to improve their chances.

Does mobile load slowly?

No, Casino Mate’s mobile site is well-optimized and loads quickly on most iOS and Android devices. Players report smooth gameplay, fast navigation, and full access to all features without needing an app.

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